Course overview

We offer Business and Customer Service  opportunities to learn about and develop in different key roles and departments within business. You may focus on a specific discipline such as  administration,  and customer service or develop your career through a more general management route. Either way, the training that you receive will give you the knowledge and skills that you need to thrive in the range of business environments.

Administrators handle the day-to-day tasks in an office and make sure things run smoothly.  This sort of work requires a strong sense of responsibility, accuracy and attention to detail.

The course covers roles that involve organising people and resources such as:

  • Executive Assistants
  • Secretaries
  • Administration Assistants
  • Data Entry Clerks
  • Office Juniors.

Your exact duties will depend on your employer but could include:

  • Support for organising meetings and typing up meeting documents
  • receptionist duties
  • using a range of IT Software packages
  • sending and managing the daily post
  • faxing and photocopying confidential documents.

You can find out more  by contacting our team: 0203 981 6633 or Email.